Ride-hailing platform, Bolt, has launched a driver engagement centre in Westlands, a neighbourhood in Nairobi, Kenya, to enhance driver relationships and meet drivers’ expectations for handling their concerns.
It could boost community building, problem-solving, driver appreciation, effective communication channels, training opportunities, driver support, and favourable branding.
The centre will be accessible by appointment to ensure seamless and effective management of driver issues.
In 2022, Bolt opened its regional hub in Nairobi, allowing the company to run its operations in East Africa more smoothly and cohesively.
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What do the changes to Kenya’s NHIF contributions mean for HMOs?
On May 1, 2023, Kenya’s…